FAQ

Our Products

  • Are your products authentic?

    Yes. We work directly with the brands and authorized distributors to ensure that all products we sell are authentic and Bpom certification.

  • Can I get a list of ingredients for a product?

    Please see the list of ingredients on each product page.

  • Can you notify me when an "Out of stock" product is back in stock?

    We know how frustrating it is when a product is out of stock. Please click the “Wish List” button located on the product page. You will receive an automated notification via email once the item is back in stock.

  • Do you offer gift cards?

    Yes we do. You can purchase GLMR Gift Cards online via our websites at www.glmr.id . For more details, you can click the "support" button and ask for our assistance or click the Glmr Gift card at Information section located at the bottom on Glmr website main page.

  • Where can Glmr Gift Cards be used?

    Glmr Gift Cards can only be used for online purchase at www.glmr.id.

  • Can I get a personal consultation on the use of your products?

    Of course! Please contact us at www.glmr.id to arrange a consultation with one of our beauty experts simply by click the “Support” button located at the bottom on the Glmr website main page. Our beauty expert, they are well-versed on every product we carry and even use them in their daily routines. Please note, you can also find product reviews for each product, which are written by fellow shoppers and by our beauty expert.

Order Product

  • Can i shop at Glmr offline store?

    We are sorry, currently only online store are available, such as our website www.glmr.id or marketplace (tokopedia & shopee).

Payment Method

  • What payment methods are available at glmr.id?

    Currently we support by payment via Visa Credit Card or Master Card and payment via Bank Transfer.

Return Product

How to Order

  • How to order products in glmr.id?

    You can order online at www.glmr.id that is first choose the goods you want to buy, then add to shopping cart, then make payment by checkout.

Customer Care

  • Can I contact customer care glmr.id?

    Our customer care are available Monday - Friday
    from 9 am - 5.30 pm WIB.

    EMAIL
    Send a message to [email protected] and we will get back to you within 1-2 working days (and hopefully much sooner). We appreciate your patience.

    BY TELEPHONE
    To contact our Customer Service team by phone please call:
    +62 895-0900-7000